Testimonials

We have been working with Mandara Spa since 1997. It has been a wonderful collaboration during that time and a pleasure working with Jeff and his team. They continue to innovate and stay fresh while all the time maintaining a high quality consistent product.

Jean-Charles Le Coz
General Manager | Nikko Bali

Guest satisfaction for the Spa services is very high as our guest value the consistency in service, the friendliness and professionalism of the Steiner Spa Consulting staff and the innovation of new products and services that they offer.

Marcel Hinderer
General Manager | Miri Marriott Resort & Spa

As a training /consulting specialist company we often find that many organisations just want to get away with the bare essentials and tick the boxes to say they did ‘training”. We all know that to differentiate yourself at the top of the service industry it’s about having great staff, performing every hour at their very best. Every time we have worked with Jeff and Steiner Spa Consulting, we have been inspired by their dedication to developing the team to the highest standards way beyond most other companies we have worked with in the region. They take the time to make sure the sessions are custom designed to meet their needs and develop long term strategies. The leadership team has always been open to learning and growing, which will always ensure they will be the first innovator and best in their field.

Andrew Grant
CEO | Tirian International Consulting

The success of Mandara Spa in adapting their concept across borders and across brands is a testament to the hard work and commitment of a dedicated team of professionals at Steiner Spa Consulting.

Frank A. Liepmann
Chief Executive Officer | Sutera Harbour Resort Group

If there’s one brand that you want to be very sure that you have a ‘business’ in full operation the day you open, I’d call on these guys. They have everything intact and in place. I have never seen them fail…

Michael Loh
Publisher | Spa Asia Magazine | Spa Asia Crystal Awards 2008

Steiner has a reputation and record of delivering consistent, high quality standards with leading global spa brands. Steiner specializes in spa as their core business and therefore the Steiner consultancy division will be able to draw on a high level of expertise and experience to provide their clients with the very best solutions.

Andrew Gibson
Group Director of Spa | Mandarin Oriental

I have had the pleasure of partnering with Steiner in two properties and find them to be responsive, insightful and progressive a definite asset to our Spa business and to driving our overall results

Heather Steenge-Hart
General Manager | The St. Regis Aspen Resort

I have been working with Steiner’s Bliss Spa brand for the last 10 years in New York City and Washington D.C. They have developed an incredible line of products and services that have no rival. Our Bliss Spas have been the envy of any of our local competitors. They have filled a niche in the world of spa service providers and product development. The techniques, training and product offerings create an environment that becomes addictive to customers which in turn delivers consistent profit to our property.

Edward D. Baten
General Manager | W Washington, DC

Steiner is a global spa powerhouse with an incredible reputation in the industry for their strong spa brands, results-oriented product lines, profitable spa operations, and their leadership in spa training and education.  By putting their diverse expertise into consulting services they become an invaluable resource for anyone needing spa support from development to design to operations.

Jeremy McCarthy
Director | Global Spa Development and Operations Starwood